PAYMENT TERMS AND CONDITIONS
At Alceon Medtech Consulting, we aim to provide clear and transparent payment guidelines to ensure a smooth and efficient payment process. Please review the following payment policy, which outlines our payment terms and procedures.
Payment Methods
We accept the following methods of payment for our services:
Credit/Debit Cards: We accept major credit and debit cards, including Visa and MasterCard.
Bank Transfers: Bank transfers or wire transfers are accepted. Please contact us for our bank account details. Cost of bank transfers are to be borne by you.
Cheque Payments: Chequess are accepted and should be made payable to Alceon Medtech Consulting.
Payment Terms
Payment terms may vary based on the nature of the services and the agreement between Alceon and the client. Common payment terms include:
Upfront Payment: For certain services, we may require full payment upfront before service delivery.
Invoicing: Invoices will be issued based on the terms outlined in our service agreement or contract. Payment is due as specified in the invoice.
Installment Payments: In cases of extended projects, we may offer installment payment plans with agreed-upon due dates.
Refund Policy
At Alceon Medtech Consulting, we strive to deliver services of the highest quality. However, we understand that circumstances may arise where you must request a refund for services rendered. Our refund policy is designed to be fair and transparent, providing clear guidelines for refund eligibility.
Refund Eligibility: Refunds in case of cancellation from your side: refunds will depend on the type of service provided and this will be informed before the payment is made by you.
Service not rendered by us: In the event we are unable to provide the service as agreed, a full refund will be issued.
Refund Process: To request a refund, please contact us at contact@alceonconsulting.com within the refund eligibility period. Be sure to include your name, contact information, the service you are seeking a refund for, and the reason for the refund request. Our team will review your request promptly.
Refund Timeframe: Once approved, refunds will be processed within 10 business days. The refund will be issued to your designated bank account by online fund transfer, UDI or cheque.
Late Payments: In the event of a late payment, a late fee may be assessed, in accordance with the terms specified in our service agreement or invoice. Failure to make timely payments may result in the suspension or termination of services.
Contact Information
If you have any questions or require further clarification regarding our payment policy, please contact our team at contact@alceonconsulting.com.
If there is a failure of payment, kindly contact our team at contact@alceonconsulting.com.
Your business is important to us, and we appreciate your cooperation in adhering to our payment terms and conditions.
